Welcome — quick overview
Logging into your Trezor device is the secure process of connecting the physical hardware to a host application (Trezor Suite or compatible clients), authenticating with your PIN (and optional passphrase), and enabling signed operations without exposing your private keys. This guide walks you step-by-step through the recommended login flow, covers common troubleshooting, and offers practical security tips designed for both beginners and experienced users.
Before you begin
Gather the essentials: your Trezor device, the original USB cable, a desktop or laptop (recommended), and your recovery backup (stored offline). Work in a private, malware-free environment. Bookmark https://trezor.io/start so you always land on the official setup page.
Step 1 — Install Trezor Suite
Trezor Suite is the official desktop app for secure management. Download it from the official source and install the version matching your operating system.
- Visit suite.trezor.io and download the installer.
- Run the installer and follow on-screen prompts. On Windows, allow drivers if requested.
- Open Suite after installation — it will be your control center for login and device management.
Step 2 — Connect & verify your device
Plug your Trezor directly into your computer using the supplied cable. Avoid untrusted USB hubs for initial setup. The device screen will display a welcome message and model information.
Check the device text — verify that the message and logo shown on the Trezor screen match expectations before proceeding to firmware or PIN setup.
Step 3 — Firmware & initial setup
If prompted, allow Trezor Suite to install the official, signed firmware. This step is essential — firmware verifies the device authenticity and delivers security updates. Never apply firmware from unofficial sources.
Step 4 — Create or recover your wallet
During setup choose to either create a new wallet (generate a new recovery seed) or recover an existing wallet from a seed phrase. Always record your recovery seed on the physical backup card — do not store it digitally, photograph it, or keep it in cloud storage.
- Create new wallet → write down the 12–24 word seed on the supplied card.
- Recover wallet → enter your existing seed using on-device prompts where possible for maximum security.
Step 5 — PIN & optional passphrase
Set a strong PIN to protect physical access. Optionally, enable a passphrase for a hidden wallet. Use the on-device interface to enter sensitive inputs — the PIN is stored on the device and never transmitted to the computer.
Using Trezor Suite after login
Once unlocked, Trezor Suite displays accounts, balances, and transaction options. All outgoing transactions must be approved on the device screen — this guarantees that malware on your host cannot silently change recipients or amounts.
Security checklist
| Item | Action |
|---|---|
| Official downloads | Use trezor.io & suite.trezor.io |
| Seed backups | Write offline; consider metal backups for durability |
| PIN entry | Always on-device — never on a website |
| Firmware | Update via Suite; verify signatures |
Troubleshooting common login issues
Device not showing up? Try these steps in order:
- Reconnect the cable and try another USB port.
- Restart Trezor Suite and your computer.
- Allow drivers on Windows when prompted.
- If firmware update fails, do not force unplug — consult official support.
Advanced usage & integrations
Trezor integrates with third-party wallets and services for DeFi, exchanges, and browser wallets via approved bridges. Always enable integrations from trusted software and approve all actions physically on your device.
Final note: The security of your crypto begins with proper device setup and safe handling of your recovery seed. Follow these steps carefully and verify domains and sources at every step.